Battersea Rise Group Practice has been rated 'Good' by the Care Quality Commission (CQC).
As a patient of this practice we expect you:
Our service to you:
Please contact the Practice Manager Mrs Tracy Gaskin either at the practice, by phone, in writing or E-Mail email@example.com. Your complaint will normally be acknowledged within 2 working days.
An explanation will be provided within 10 working days. An appointment can be made with the Practice Manager if necessary.
If the matter cannot be resolved with the Practice Manager, a meeting can be arranged with a Partner. If you wish to bring someone with you to this meeting you can do so. For patients who's first language is not English, or who have special needs, we can arrange for help at this meeting.
If you are not satisfied with the outcome, we will give you further contact numbers.
There is a further stage of the complaints procedure, Independent Review, which you can ask for it the local resolution has not resolved the problem. Local Resolution must be tried before an independent review can be requested.
Please view the below leaflet from the Royal College of General Practitioners.
Find the GP Mean Earnings for the financial year 2014/15.
All GP practices are required to declare the mean earnings (e.g average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in this practice in the financial year 2014/15 was £49,912 before tax and national insurance. This is for five part time GPs (as defined) who earn amounts proportionate dependent upon contracted hours.